THANK YOU MESSAGES

I would like to say thankyou very much for all your efforts and speedy preparation of Dad's funeral yesterday. Considering all the restrictions and difficulties, I thought it was a beautiful, albeit small, send off for Dad.
Also, I thought Dad looked beautiful. I loved how you presented him and the effort you took with his clothing and the cotton cover around him.The coffin was perfect. A true carpenter's coffin. He would have loved it and his best friend Bill, who came before, remarked how ideal it was and it was like he chose it himself.
The Mawson Chapel was also perfect. We stayed under a tree and had some coffee afterwards, which was nice.

Thankyou again and I really appreciate your work and participation in this difficult day for us.


I'm just writing to thank you for the funeral service for my father, John on Oct 5. Thanks for being flexible enough to be still downloading the material we wanted on the morning of the service.
The service was very meaningful to me and those of my family who were there. It was good to be able to give him the care and attention he deserved in the days after his death. Its allowed me to continue the grief process, with the funeral as a precious part of that process.
Best Regards S 

Dear Colin
We would like to thank you and your staff for an excellent service for my dad.
Thanks for adding in the song in the last minute and your service was very heart warming and perfectly said.
On all 3 times we have used your company the compassion and service has felt sincere and you have made the process in a very difficult time so much easier.
Kind regards
A


Dear Colin,
Now M's funeral is over, I'd like to offer you our sincere thanks for your part in making it as good as it could possibly have been.
It was so important to us to have the tone right - consistent with his values and beliefs, positive but authentic and honest, and inclusive. I feel it was perfect!
We were able to accommodate all the guests (although I can't help telling you I was right about the numbers! I had seen the incredible network of friends M had via his FaceBook page and half of our Eden Hills suburb came along!)
The willow casket was perfect, and the photo and music montage, and I was so grateful that you facilitated a professional recording of the service. The fact that we could live-stream it was utterly wonderful. I've received great feedback from M's overseas, and our interstate, friends about how important this was for their sense of involvement.
It is clear you take great pride in your work and honour how important it is to families and friends that their loved one's send-off is 'right' for them. M and I really appreciated your respectful, intelligent and practical approach - and your patience.
We would not hesitate to recommend your company to others in the future so please feel free to use any of this email for a testimonial.
I'm not sure if you will have a chance to have a quick look at any aspects of the service (on the link below) but, if so,
Please pass on our thanks to 'In Memoriam', the company that filmed the service so well and organised the live-stream. We are very grateful for their work - including the cameraman on the day. It was no mean feat to get the footage so well, with so many people milling around.
Thank you again Colin.
Yours sincerely,P and M

Hi Colin,
On behalf of myself and my siblings I'd like to say a big thank you to you for Dad's funeral. It was a lovely service and we had excellent feedback about it. One woman said it was the best funeral she'd been to!!! Who knew people were rating funerals! But there you go. I think it was so good because it was deeply personal without a lot of unnecessary filler that you often have to sit through. Thanks for accommodating us so we could each speak and for allowing a longer photo presentation. It was very much appreciated.
What was also very much appreciated was how you used the $400.00 for the extra time hire on the room to pay for the catering. You didn't have to do that and you didn't even have to tell us it was possible. That you did, shows great integrity and honesty and care. It was a lovely gesture and we are very grateful.
We also all loved your humour and easy-going manner. It was nice not to have a falsely sombre funeral director trying his hardest to appear grief-stricken over someone he didn't know! You were respectful, but not cloying. Which for us, was perfect.
A lot of people weren't aware that a natural burial was possible or that they could be a tree and many commented that that's what they would want so you are now on their radar, which I hope translates to business for you down the track.
Your professionalism, flexibility, and geniality allowed us to give our Dad a send off he would have loved.
Thanks Colin. And thanks again for helping us make Dad's send off memorable.

Kind regards,S, A, J and S

Saying goodbye to a loved one is always difficult, but thankfully Colin and Grace from the Natural

Funeral Company were there to guide us through the emotional time. From the very beginning they

worked with us, listening to our requirements to ensure that our final farewell was personal and

tailored to suit our family's wishes. Nothing was too much trouble, and their calm, compassionate

nature gave us all peace of mind about leaving our loved one in their care. We have no hesitation in

recommending the Natural Funeral Company (and especially Colin and Grace) to anyone wanting to

make the journey of a family member who has passed peaceful and with the dignity they deserve.

Thank you Colin and Grace, we sincerely appreciate everything you did for us.


Grace and Colin,

Thank you so much for the organisation, planning and smooth running of mum's funeral today in the

beautiful Mawson Chapel. I want to say how pleased I was at selecting your company for this

difficult task. I chose your company because it is a small, local family business and I am rather cynical

of the huge corporate takeover of the funeral business.

I really appreciate the smooth running and practical organisation of the funeral; however I also want

to thank Grace for her winning combination of kindness, practicality and patience as such a difficult

emotional time. Once again, thank you.


Hi Grace, I would like to thank you again for your support over these last couple of weeks. You

showed such kindness and understood just what we wanted and needed for my husbands funeral.

Your genuine care made everything so much easier.

We couldn't have asked for a more perfect service for our precious wife, mum, nanna and great

nanna. Grace really took on board our wishes and got it just right. She was professional, respectful,

kind and supportive through the whole emotional process. We had so many positive, lovely

comments after mum's service. Thank you, Grace and The Natural Funeral Company. You helped

make an unbearable time, bearable for us and we are very grateful.


Hi Grace. I just wanted to say a big thank you on behalf of our family for Mum's funeral yesterday.

We couldn't have asked for a more perfect service. You really listened and got it just right. We had

so many positive, lovely comments after the service and most importantly, Dad was chuffed with the

day. So a BIG thank you from us all.


Mum had left instructions to use The Natural Funeral Company when she had passed, and I can see

why she had picked them out. From the first point of contact with Colin on the phone, to the

organising in person with Grace, they proceeded with a gentleness and understanding you need at

such a sensitive time.

I was intimidated at first at the thought of planning a funeral, but Grace guided us through and did

all the heavy lifting during the process. She was clearly very experienced and able to provide lots of

advice.

The funeral proceeded without a single hitch to speak of, which allowed us to instead focus on

saying goodbye to mum. Everyone commented on what a lovely service it was and how it was just

what mum would have wanted- it couldn't have been done without Grace and the team, thank you

so much.


Good morning, Grace. Last month you and Natural Funerals hosted a beautiful service for my

mother. Again, I wish to express my fondest gratitude in how you helped us celebrate my mother's

life and helped that final stage for us to be a beautiful ceremony for her. She looked just as she

always did, you treating her with so much respect. Thank you


Most thank you messages have been received in the past 3 years.  Names have been removed for privacy.

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